Administrative Resources
See below for information on LA administrative tasks, payroll links, and important contact information.
- Sharon Lazarow
- Your Scheduled LA Assignment (e.g. Number of hours, pay)
- Registration for IST 389 (e.g. registration questions)
- Sneha Prem Chandran or Casey Sharpe
- LA Program Responsibilities (e.g. Concerns, Absence notifications, LA forms)
- Assignments for IST 389 (e.g. Grades, Gradebook errors)
- Erica Fleming - Course Content in IST 389 (e.g. Coaching, Grading, Teaming, Learning)
- Jeannette Macaluso - HR Inquiries and Workday Questions (e.g. W-4, I-9, automatic deposit, payroll questions, etc.)
- IST Learning Design - Canvas Questions (e.g. Set up teams, export grades to Excel, etc.)
- TechTutors - Instructional Technology Support (e.g. Classroom podium, Office 365, Voicethread, Top Hat, etc.)
Instructional Resources
In order to assist in your success as an LA, see the resources below.
- Share your preferred name and pronouns with the students in your course an include them in your email signature.
- Introduce yourself when interacting with students through discussion forums, email, or other chat tools.
- Post an introductory video in Canvas at the beginning of the semester to help students get to know you and understand your role in the class.
- If using Zoom, turn your camera on and microphone on when engaging with students whenever possible.
- Check-in with students regularly in-person or online to maintain student engagement and create a sense of community.
- Address students by name to help establish a sense of belonging and community. This will also help you better facilitate discussion.
- Have an up-to-date profile picture of yourself on your Canvas profile and Outlook email account.
- Take notes on specific issues, students, or things that occurred to look back on in preparation for the next class.
- When possible, come to class early and remain after class to address students’ questions/concerns.
- Help students stay on top of course materials and assignments by sending emails or post announcements on Canvas.
- Use wait-time consistently and avoid jumping in too quickly when there is prolonged silence.
- Smile and nod to indicate you are listening and paying attention.
- In a class with multiple LAs, split up the class during discussions to ensure each student gets as much LA interaction as possible.
- Host office hours at “alternative times” to best meet student needs (i.e. weekends, earlier for international students, after class).
- Office hours can either be Q&A style, review of a specific topic/skill, or have a prepared topic or question.
- Make sure students know what to expect when they attend.
- Send a reminder or announcement via Canvas or email before office hours begin, even if it is recurring, to remind students periodically of the time and location.
- Schedule more frequent, shorter office hours to accommodate students’ schedules.
- Solicit the best days/times for office hours from your students.
- Calendar: set due dates for items so that they appear on the Canvas calendar; alert students that color-coding their course cards on the dashboard will color code the respective assignments for those courses in the calendar
- Announcements: use an announcement to tell students where to access course materials/resources in Canvas as well as any additional announcements/reminders throughout the semester
- Notifications: have students set communication options and notification preferences
- Profiles: utilize this feature to update your preferred name, professional headshot, and preferred methods of contact
- Canvas as an Instructional Tool