A message from the Program Coordinator…
This document exists to establish a set of operating guidelines for the program in order to maximize the value of the time we spend together as members of this learning community. Upon each visit to an online tutoring session this semester, it is assumed that you have read and agree to these guidelines as an affirmation of your understanding of the University’s policy on academic integrity, as well as the expectations we hold for our tutors and tutees.
Please also note that I, along with the other tutors, am here as a resource for you in the event that you feel a member of our learning community is treating you unfairly or otherwise not adhering to the guidelines we’ve set forth. Alternatively, if you don’t feel comfortable speaking with me, you may contact Dr. Fatima Ferguson, Assistant Director of Learning Enhancement Programs, to discuss your concerns.
If you have questions or concerns about the contents of this document, you may contact me at the email below. You will receive a response within 24 hours.
Thanks for your cooperation, and here’s to a productive and successful semester!Jordan Williard
What is the IST Online Peer Tutoring Program?
The IST Online Peer Tutoring Program is a centralized academic support resource for students in the College of Information Sciences and Technology at Penn State. We’re a student-managed program funded by the college, and we provide one-on-one coaching to help students practice and reinforce concepts in the IST curriculum. Our subject-specific tutors who staff our sessions maintain partnerships with members of the IST faculty to meet their expectations pertaining to course operation. The job of your tutor is NOT to reteach course material. Rather, the tutoring team will aid students in their learning by helping to clarify unclear concepts and by supporting students as they practice skills and apply new understandings.
A schedule of when online tutoring is available and how it will be conducted within your course can be found on your course management page.
What can tutees expect at our sessions?
Our tutoring sessions are available by appointment! There are no prerequisites for scheduling one; any student can simply ask for help.
Please note that tutors will NOT be working with students directly on graded assignments in programming courses. By request of the teaching faculty, and in an attempt to help students develop a long-term understanding of the concepts of computer languages, we will not explicitly discuss the content of any programming problem set that is to be submitted for credit. (This applies to students in IST 140, IST 240, and IST 242.) What we are able to provide is discussion and explanation of concepts that are unclear and assistance on supplemental exercises designed to help students practice the skills required on graded exercises.
While participating in our sessions, tutees can expect the following from the tutoring staff:
- Tutors will demonstrate professionalism and respect for their peers at all times. This includes, but is not limited to, maintaining a positive attitude and a supportive demeanor when interacting with students in an official capacity.
- Tutors will promote a culture of hard work and integrity.
- Tutors will not provide unethical or unfair advantages to any student.
Tutors will follow the University’s equal opportunity and nondiscrimination policies at all times while on the job.
What do we expect from our tutees?
Above all, we expect that you will come to our sessions ready and willing to be an active participant in your learning and a positive contributor to the IST learning community.
We expect that students will:
- Review course notes and lecture materials BEFORE coming to tutoring so that they are better prepared to engage with tutors.
- Regularly attend the course(s) for which they are seeking support. (Attending tutoring is NOT a substitute for attending class!)
- Demonstrate a concerted effort to understand course material and/or problem sets before asking for help. We’re here as a resource for you and we’re more than happy to assist you, but you won’t get the maximum benefit from attending tutoring sessions unless you first think through the material yourself.
Being a positive contributor to the IST learning community means that, while your focus may rightfully be on your own learning, there’s much to be gained from helping one another. Appropriate helping strategies include:
- talking with another student, perhaps a group member or the LA/TA, about a course concept to gain a better understanding or to work through misunderstandings;
- working on supplementary practice problems (i.e., NOT problems that are assigned for course credit); and
- reviewing notes from class with peers.
A Note of Caution
While we encourage discussion and collaboration among students on activities not directly associated with graded assignments (with the exception of those labeled ‘group work’ by the assigning faculty member), we neither advocate nor facilitate unauthorized collaboration on individual assignments. It is your responsibility as a student to be aware of your instructors’ policies for how and under what circumstances you are expected to complete your assignments. If you are found to have knowingly committed an academic integrity violation at one of our sessions, do know that we may be required to report it to the appropriate faculty member(s) and you may face disciplinary action. We take academic integrity seriously, so we ask that you do the same.
Penn State policies on academic integrity and nondiscrimination
As mentioned above, we adhere to the following University-wide policies on academic integrity and nondiscrimination. If you feel we’ve somehow violated any of these policies, please let us know so that we can address the situation and rectify it as quickly as possible.
According to the Penn State Principles and University Code of Conduct: Academic integrity is a basic guiding principle for all academic activity at Penn State University, allowing the pursuit of scholarly activity in an open, honest, and responsible manner. In according with the University’s Code of Conduct, you must not engage in or tolerate academic dishonesty. This includes, but is not limited to cheating, plagiarism, fabrication of information or citations, facilitating acts of academic dishonesty by others, unauthorized possession of examinations, submitting work of another person, or work previously used without informing the instructor, or tampering with the academic work of other students. Any violation of academic integrity will be investigated, and where warranted, punitive action will be taken. For every incident when a penalty of any kind is assessed, a report must be filed.
Plagiarism (Cheating): Talking over your ideas and getting comments on your writing from friends are NOT examples of plagiarism. Taking someone else’s words (published or not) and calling them your own IS plagiarism. Plagiarism has dire consequences, including flunking the paper in question, flunking the course, and university disciplinary action, depending on the circumstances of the offense. The simplest way to avoid plagiarism is to document the sources of your information carefully.
Americans with Disabilities Act: The College of Information Sciences and Technology welcomes persons with disabilities to all of its classes, programs, and events. If you need accommodations, or have questions about access to buildings where IST activities are held, please contact us in advance of your participation or visit. If you need assistance during a class, program, or event, please contact the member of our staff or faculty in charge. Access to IST courses should be arranged by contacting the Office of Human Resources, 332 IST Building: (814) 865-8949.
Students with Disabilities: It is Penn State’s policy to not discriminate against qualified students with documented disabilities in its educational programs. (You may refer to the Nondiscrimination Policy in the Student Guide to University Policies and Rules.) If you have a disability-related need for reasonable academic adjustments in this course, contact the Office for Disability Services (ODS) at 814-863-1807 (V/TTY). For further information regarding ODS, please visit the Office for Disability Services Website.
In order to receive consideration for course accommodations, you must contact ODS and provide documentation (see documentation guidelines). If the documentation supports the need for academic adjustments, ODS will provide a letter identifying appropriate academic adjustments. Please share this letter and discuss the adjustments with your instructor as early in the course as possible. You must contact ODS and request academic adjustment letters at the beginning of each semester.
The Pennsylvania State University is committed to the policy that all persons shall have equal access to programs, facilities, admission and employment without regard to personal characteristics not related to ability, performance, or qualifications as determined by University policy or by state or federal authorities. It is the policy of the University to maintain an academic and work environment free of discrimination, including harassment. The Pennsylvania State University prohibits discrimination and harassment against any person because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, sexual orientation, gender identity or veteran status. Discrimination or harassment against faculty, staff or students will not be tolerated at The Pennsylvania State University. You may direct inquiries to the Office of Multicultural Affairs, 332 Information Sciences and Technology Building, University Park, PA 16802; Tel 814-865-0077 or to the Office of Affirmative Action, 328 Boucke Building, University Park, PA 16802-5901; Tel 814-865-4700/V, 814-863-1150/TTY.
For reference to the full policy: Policy AD42: Statement on Nondiscrimination and Harassment
A note about the Office of Teaching, Learning, and Assessment…
The mission of IST’s Office of Teaching, Learning, and Assessment (which oversees the Tutoring Program) is to enrich environments for learning in the undergraduate program. We do this by 1) assisting instructors in their efforts to design courses and curricula that encourage meaningful, long-term learning and 2) creating opportunities to support learning in College of IST courses and in engaged scholarship outside of classes.
Services of this office include:
- Consultation with individual faculty members who are creating new courses
- Support of curriculum initiatives (e.g., First-year Engagement, updates to majors/options)
- Assessment of undergraduate and graduate curriculum
- Planning for classroom research
- Supervision of Learning Assistant Program
- Coordination of college-wide Tutoring Sessions
The Office of Teaching, Learning, and Assessment is another great resource for you as an IST student! To learn more about the LA Program or the Tutoring Program, contact Dr. Fatima Ferguson (Director).